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Support & Services

Well Trained IT Engineers

Prompt and Friendly Delivery Crew

Well-Trained Field Technicians/Engineers

PROMPT, EFFECTIVE & EFFICIENT

  • Prompt Response to Your Needs

    Prompt technical service respond time on both phone support and on-site service has always been the focus of the management team and every effort is taken to ensure that service or supplies is provided as soon as possible, normally within the same day or the next working day

  • Full Range of Parts and Supplies

    In order to bring customers equipment back to working condition at the shortest possible time, every effort is made to ensure that we maintain a comprehensive range of spare parts and supplies

  • Well-Trained Technical and IT engineers

    Continuous on-the-job-training and in-door training to our Technical and IT engineers are provided by us and our Principal Ricoh to ensure that our people are well equipped with the latest knowledge on both technical and information technology which are essential in making sure of effective trouble shooting and service.

  • Committed Delivery & Dispatch Team

    We have a well-trained and trusted delivery crew ensuring your machine handling is carefully taken care of. Our dispatch personnel are always there striving to deliver your orders of consumables, on time.

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