Well Trained IT Engineers
Prompt and Friendly Delivery Crew
Well-Trained Field Technicians/Engineers
PROMPT, EFFECTIVE & EFFICIENT
Prompt technical service respond time on both phone support and on-site service has always been the focus of the management team and every effort is taken to ensure that service or supplies is provided as soon as possible, normally within the same day or the next working day
In order to bring customers equipment back to working condition at the shortest possible time, every effort is made to ensure that we maintain a comprehensive range of spare parts and supplies
Continuous on-the-job-training and in-door training to our Technical and IT engineers are provided by us and our Principal Ricoh to ensure that our people are well equipped with the latest knowledge on both technical and information technology which are essential in making sure of effective trouble shooting and service.
We have a well-trained and trusted delivery crew ensuring your machine handling is carefully taken care of. Our dispatch personnel are always there striving to deliver your orders of consumables, on time.